All your WooCommerce shops. One inbox. Each store keeps its own live data.
Run more than one WooCommerce store? Storebird answers the customer questions of every shop — chat and email — from a single inbox. Each conversation is badged with its store, and the AI replies with that shop's own live catalogue, stock and orders. One account, every store, no crossed wires.
The real Storebird inbox — conversations from more than one store in one place, each badged with its shop and scoped to that store's own live WooCommerce data. Wren & Co. is our live demo store.
More shops shouldn't mean more inboxes
Every extra WooCommerce store is another inbox, another tab, another login. You copy the same answers between them, and every switch is a chance to send shop A's customer shop B's stock or order. More stores, more places to look, more ways to get it wrong.
Without it
One tool per shop, or one shared inbox that has no idea which store a customer is asking about — and no live stock or order data behind the reply.
With Storebird
One inbox for every shop → each conversation badged with its store → the AI answers from that shop's own live catalogue, stock and orders. One account, one bill.
How to manage multiple WooCommerce stores in one place
Three steps — the same ones you can watch in the demo above. Connect each shop, get one inbox for all of them, and let the AI answer every customer from the right store.
Connect each of your stores
Install the free Storebird plugin on every WooCommerce shop and connect it. Each store links to the same account with its own keys — a 5-minute, click-through setup per shop.
One inbox for every shop
All the chat and email from all your stores lands in a single "All sites" inbox. Every conversation is badged with the store it came from, so you always know which shop you're answering.
The right answer, from the right store
Open any conversation and it's scoped to that store — the AI answers each customer with that shop's own live catalogue, stock and orders. Set draft or auto-mode per store. Shop A's customer never gets shop B's data.
One account, every store — each shop with its own live data and its own reply rules.
One inbox — but every store stays its own
The point isn't just to see everything in one place. It's that each store stays completely separate under the hood: its own live catalogue, its own stock, its own orders. The AI answering shop A's customer never sees shop B's data.
Shared multi-brand inboxes like Crisp, Intercom or Tidio pool your brands, but read no live WooCommerce data per store — and usually bill a full second subscription per brand.
Everything you need to run several shops
Every one of these is how Storebird actually works — not a marketing promise.
One inbox, every store
Chat and email from all your WooCommerce shops in a single view. No tab-switching between dashboards, no logging in and out of separate tools for each store.
A store badge on every conversation
Each thread is tagged with the shop it belongs to, and you can filter the inbox to one store at a time. You always know which shop a message is about before you reply.
Per-store isolation — no crossed wires
Every store keeps its own live catalogue, stock and orders. The AI reading shop A's data never sees shop B's. One customer, one shop, one source of truth.
Live WooCommerce data per shop
This isn't a shared FAQ across brands. For each store the AI reads that shop's real products, real stock and real order status — and answers, and sells, from it.
Per-store rules and tone
Each store has its own settings: its own tone of voice, its own knowledge, and its own draft-or-auto reply mode. Tune one shop without touching the others.
Built for portfolios and agencies
Running a handful of shops, or managing stores for clients? Add them under one account and handle every store's customer contact from one place.
Run your clients' stores from one console
If you build and manage WooCommerce stores for clients, add them under one account and handle every store's chat and email from a single inbox — each shop cleanly separated, each with its own live data. The Agency plan is built for larger portfolios; we'll set it up with you.
Does Storebird manage my storefronts or multisite?
No — and we'd rather be straight about it. Storebird manages the customer contact of your stores — the chat and email — not the storefronts themselves. That is the honest, and genuinely useful, version of “WooCommerce multistore.”
Connects several separate WooCommerce shops to one account and handles all their customer conversations — chat and email — in a single inbox, with each store isolated: its own live catalogue, stock and orders, and its own reply rules. One AI sales assistant per shop, one inbox for you.
It is not a WooCommerce multisite, multi-currency or storefront-replication plugin. It doesn't clone your storefront across sites, sync products between shops, or manage themes and checkout. If you want one AI handling the customer questions of all your separate stores, this is exactly that. If you wanted to replicate storefronts, that is a different kind of tool.
The same live-Woo brain store owners already trust — now across every shop
The AI running each of your stores is the same WooCommerce brain in Storebird today — on real shops, at real catalogue scale. Per-store isolation is validated in our own multi-store dogfooding; the reviews below are public on WordPress.org.
"It's not just a chatbot, but a well-trained assistant that really thinks along and actively helps resolve customer questions. And doing that in a store with more than 15,000 products — that's genuinely impressive."
One brain per shop"Storebird synced my entire product catalog (1,200+ products) within minutes. 'Where is my order?' emails dropped by around 70%."
Live across your stores in minutes
- 1
Connect your first store
Install the free plugin and connect — a 5-minute setup. Storebird syncs that shop's catalogue, stock and orders.
- 2
Connect the next shop
Repeat on your second store. It links to the same account and appears in the same inbox, badged as its own shop.
- 3
Answer from one inbox
Chat and email from both shops now land in your "All sites" inbox, each scoped to the right store. Set draft or auto per shop.
The questions multi-store owners ask first
Will the AI mix up my shops?
No. Every conversation is badged with its store and the AI reads only that shop's live data.
Is it one bill or one per shop?
One account, one bill. You add stores to your plan, not a separate tool per shop.
How many stores are included?
Scale includes 3 stores; add more with an add-on, or move to Agency for a larger portfolio.
Does each shop keep its own data?
Yes — per-store isolation. Own catalogue, own stock, own orders, per store.
One brain, every store, every channel
The same live-Woo AI that runs each of your shops also answers on website chat, email and order questions — all in the one inbox.
A flat, predictable price per extra shop
Scale includes 3 stores. Add more shops for a flat price each — no per-resolution surprises — or run a larger portfolio on the Agency plan. Your 14-day Pro trial is the way in, no credit card to start.
WooCommerce multistore — FAQ
Can I manage multiple WooCommerce stores from one account?
Yes. One Storebird account can own several connected WooCommerce shops. You install the free plugin on each store and connect it, and every shop appears under the same account with a single, shared inbox.
Does each store keep its own data separate?
Yes — this is per-store isolation. Every store keeps its own live catalogue, stock and orders, and the AI answers each customer with the data of that shop only. Shop A's customer never receives shop B's stock or order information.
Does the AI ever mix up my shops?
No. Every conversation is badged with the store it came from, and the AI is scoped to that store — it reads only that shop's live WooCommerce catalogue, stock and orders. You can also filter the inbox to a single store at a time.
I run an agency — can I manage my clients' WooCommerce stores?
Yes. You can add several client stores under one account and handle every store's chat and email from one inbox, each cleanly separated. The Agency plan is built for larger portfolios — talk to us and we'll set it up with you.
How many stores are included?
The Scale plan includes 3 stores. Beyond that you add more with an extra-store add-on, or move to the Agency plan for a larger portfolio. Essential and Pro cover a single store.
Do I see chat and email from all my shops together?
Yes. The unified "All sites" inbox shows chat and email from every connected store in one place, with each conversation badged by shop, so nothing is scattered across separate tools.
Can I set different auto-reply rules for each store?
Yes. Each store has its own settings — tone of voice, knowledge and draft-or-auto reply mode. You can let the AI answer automatically for one shop while keeping another draft-first, all from the same account.
Does Storebird manage my storefronts or WooCommerce multisite?
No — and this is the honest part. Storebird is not a multisite, multi-currency or storefront-replication tool. It manages the customer contact of your stores — the chat and email — not the storefronts themselves. If you run several separate WooCommerce shops and want one AI handling all their customer conversations, that is exactly what this is.
Is it one bill or one per shop?
One account, one bill. You add stores to your existing plan rather than paying for a separate tool per shop. See the pricing page for the current plans and the extra-store add-on.
How is this different from a shared multi-brand helpdesk?
Most multi-brand inboxes (Crisp, Intercom, Tidio) either charge you a full second subscription per brand, or pool everything without reading each store's live commerce data. Storebird is one inbox across your shops where the AI reads and sells from each store's own live WooCommerce catalogue, stock and orders — not a shared FAQ.
Run all your WooCommerce shops from one inbox
Connect your stores, answer every customer from the right shop, and never mix up your shops again. Start with your first two shops in minutes.